Frequently Asked Questions
Everything you need to know about shopping with Mass Appeal.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental United States. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Simply visit our returns portal to generate a prepaid shipping label.
How can I track my shipment?
Once your order ships, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna or Afterpay.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary based on the destination and are calculated at checkout.
How do I ensure I'm ordering the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.